Q: Are you a trading company or manufacturer?
A: We operate as both. Our core competencies lie in various drawer slides. For other furniture hardware, we cooperate with top-tier partners in the same industry to mutually expand our product scope. With over 15 years in this field, we have built a robust supply chain to guarantee optimal quality and service.
Q: How long is your delivery time?
A: Generally, it takes 5-10 days if the goods are in stock, and 15-20 days if the goods are not currently in stock.
Q: Do you provide samples? Is it free or extra?
A: Yes, we provide samples free of charge; however, the shipping fee is typically covered by the customer.
Q: What are your terms of payment?
A: For payments less than or equal to 1000 USD, 100% in advance. For payments greater than or equal to 1000 USD, 30% T/T in advance, and the remaining 70% balance before shipment.
Q: How do you ensure product quality?
A: Quality is our central culture. With over a decade of industry experience, the quality of our products is highly trusted and appreciated by our global customers. We are glad to share references from our major clients before you proceed with your order. Additionally, we provide 24-hour service to address any inquiries.